Session: Polymorph: Why implementing an ITIL based Service Desk Solution based on Lotus Notes IS the way forward...!

Room 2 on 09/18/2008 from: 03:00:00 PM to 03:45:00 PM

In this fast paced session, we will be illustrating how installing the #1 ITIL based Service Desk Solution for Lotus Notes - HelpDeskPro can help you..! Andy Dunbar, Sales Manager for Polymorph & HelpDeskPro, will look to demonstrate many of the advanced product features such as real-time integrated graphs/charts/dashboards, configurable self service web portals, Lotus Sametime integration, comprehensive service stat reporting at the click of a button and SNMP integration. All attendees will receive a free pocket guide to ITIL v3. Not interested in ITIL?...Come and have a look at a cracking Notes application anyway!!

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