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Targeting an Exception User experience - Connections in Education
Speakers: Simon Vaughan Jon Scott Track: Management
For today’s undergraduates, information technology (IT) plays an integral role in their everyday lives. They actively use many different technologies for their studies, work, and recreation. This aim of this presentation is to explore the use of Social business from the perspective of a student and show how Social Business can be used to increase the engagement with these students (both before they Join the University and while at University). The presentation will look at how IBM Connections can supplement tools such as Facebook and Twitter to provide an‘exceptional Virtual University experience’ for all Students and members of staff. Co-presenting will be Jon Scott. Jon recently graduated from Cardiff University and will bring some real life examples of what the 'Employees of tomorrow' will expect an organisation to now provide

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